Fáilte Ireland

Organiser

Fáilte Ireland
Phone
1800 242473 or +35318847101
Website
http://www.failteireland.ie/
Youghal Town Council Offices

Location

Youghal Town Council Offices
Mall House, Youghal-Lands, Youghal, Co. Cork
Category

Next Event

  • Culture Night 2019
  • Date
    Sep 20 2019
  • Time
    18.00, 19.00 and 20.00 are complimentary
    18:00 - 18:00

Weather

Light Rain
12 °C
Wind: 3 KPH
Humidity: 1 %
Visibility: 4 KM

Date

Jun 04 2019 - Jun 05 2019

Time

09:00 - 17:00

Cost

Free

Labels

Training

Fáilte Ireland IRONMAN Customer Service Training

Get Fáilte Ireland’s IRONMAN Ireland Cork Charter and let your customers know you care about them.

Fáilte Ireland are running a workshop near you to help you get the most from IRONMAN Ireland Cork. The three-hour workshop will help you to get an understanding of what value means from the customers’ point of view and to identify ways of ensuring that every customer has a memorable experience during the event.

What you can expect from attending the workshop: 

• Understand what service excellence is and how this can affect your customer, your business and local area.
• Be better able to anticipate and identify customer’s needs and expectations.
• Have an environment where courtesy, helpfulness and a warm welcome are standard.
• Increase customer satisfaction, retention and loyalty.
• Create a sense of team spirit around IRONMAN Ireland Cork

Then sign the IRONMAN Ireland Cork Customer Service Excellence Charter to display in your premises.

This programme is for anyone who engages directly with the tourism customer and is fully subsidised by Fáilte Ireland.

Interested? Then check which time suits you best and book a place by emailing tours@youghalclockgate.ie or info@ringofcork.ie Please register by 29th May 2019.

Tuesday 4th June

  • Morning session 9am to 12 noon
  • Afternoon session 2pm to 5pm

Wednesday 5th June

  • Morning session 9am to 12 noon
  • Afternoon session 2pm to 5pm

Venue: Youghal Council Offices.

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